In KaseyaOne, users with the Master or Billing role can access the Kaseya Store by clicking Kaseya Store on the top nivagation menu:

No, you may access the Kaseya Store from either Datto Partner Portal or KaseyaOne.

Navigating to Payment Management in KaseyaOne goes to the Payment Management page where you can add, update, and remove payment methods on the Payment method management tab.

You can also manage your payment methods in Kaseya Store (My Account > Settings > Payment Methods). The changes you make on the Payment Management page in KaseyaOne or on the Payment Methods page in Kaseya Store updates the information on both of these pages.

The Cancel option is not available within the Kaseya Store. Please contact your account manager (refer to Your Kaseya team widget) to cancel a subscription.

Navigating to View and Pay Invoices in KaseyaOne takes you to the Invoices page in Kaseya Store (My Account > Billing> Invoices).

Purchases through the store are accepted upon completing the checkout process. Quotes are not available in the Kaseya Store and will be issued through a DocuSign by your account manager (refer to Your Kaseya team widget).

Clicking View and Pay Invoices in KaseyaOne goes to the Invoices page where you can click Excel to download a detailed itemized CSV (comma-separated value) file that includes more detail that does not fit on an invoice

Contact your account manager (refer to Your Kaseya team widget) to request updates.

Submit a Kaseya Helpdesk request and include your company account information (company name, account number, and so on) along with as much information to minimize the back and forth with Kaseya Support.

Yes. From within Kaseya Store, do the following:

1. Navigate to My Account > Settings > Address Book, and then click Add Address.

2. Enter the new address details and select one (or more) of the check boxes described in the following table as required.

   Check box	Description
   This is a Residential Address	Selecting this check box indicates that this is a residential address and will help us determine the best delivery method for your items.
   Drop Shipping Address	Selecting this check box instructs Kaseya to ignore or disregard any existing shipping address.

3. Click Save Address.

Go to the Store page to search for and review module subscriptions and to shop for modules and place orders. For details, see Kaseya Store: Store page.