Configure your profile

NAVIGATION  Top navigation menu > My Account > My Settings

SECURITY  All roles

Click My Account on the top navigation menu and then click My Settings to open the My Settings page where there are three tabs: Profile, Module URLs, and Security.

Profile tab

Go to the My Account > My Settings > Profile tab to complete or edit the First Name, Last Name, Email, and Time Zone fields associated with your KaseyaOne user account as required. Keep in mind the following:

  • If you change your email address, the Email field will not be updated until you click on the confirmation link sent to the new email address.

  • You will find your Company Login URL under the Time Zone field.

Module URLs tab

Go to the My Account > My Settings > Module URLs tab to see a list of the Kaseya IT Complete modules to which you are subscribed as well as the login URLs where you would log into each module. Administrators (Master user) are responsible for configuring these modules but you can change the URLs which is useful if you prefer a different landing page.

How to...

  1. In the URL field, click Edit (the pencil icon) next to the module URL you want to change.

  2. Change the URL to the desired URL.

  3. Click the check mark button to save your changes.

  1. In the Name field, click Edit (the pencil icon) next to the module you want to change.

  2. Change the name to the desired name.

  3. Click the check mark button to save your changes.

By default, modules are listed in alphabetical order. Use drag & drop to reorder the list of modules.

Security tab

Go to the My Account > My Settings > Security tab to reset the two-factor authentication settings for your account, enable push MFA for your KaseyaOne account, and add devices for push MFA authentication.

How to...

You may want to reconfigure two-factor authentication for your account if, for example, you lost your device or are moving to a new phone. Note that if you are locked out of your account, a user with a Master role can reset 2FA for you.

To reset the two-factor authentication settings for your account:

  • Navigate to My Account > My Settings > Security and click Reset 2FA.

To mark a push MFA device as trusted or not trusted:

  1. Navigate to the My Account > My Settings > Security view in KaseyaOne.

  2. In the Push Multi-Factor Authentication (MFA) Devices section, click More (the three dot icon) beside the device you want to change and select one of the following as required:

    • Click Add As Trusted Device to mark the device as trusted.

    • Click Not Trusted to mark the device as not trusted.

Refer to Set up push multi-factor authentication for Unified Login for more information.

To delete a push MFA device:

  1. Navigate to the My Account > My Settings > Security view in KaseyaOne.

  2. In the Push Multi-Factor Authentication (MFA) Devices section, click More beside the device you want to change and then click Delete.

  3. Click Delete when prompted for confirmation.

    The device is removed from the Push Multi-Factor Authentication (MFA) Devices list.

Refer to Set up push multi-factor authentication for Unified Login for more information.