Subscriptions

NAVIGATION  Home > Subscriptions & Billing > Subscriptions

SECURITY  Master or Billing role

1. Navigate to the Subscriptions page in KaseyaOne.
2. In the Kaseya 365 Subscription tab selected by default, review your Kaseya 365 subscriptions.

NOTE  If you have not purchased or are ineligible to purchase a Kaseya 365 subscription, you will see a No Kaseya 365 Subscriptions message. Click Explore Kaseya 365 to find out more about Kaseya 365 and how request a quote for Kaseya 365.

3. Expand the Kaseya 365 section to review the associated components.
   
   

Kaseya 365 Ops has seven components as follows:

• Professional Service Automation Software
• IT Documentation Software
• Password Management Software
• Network Documentation Software
• Quarterly Business Review Software
• Quoting Software
• Accounts Receivables Automation Software

The total number of licenses purchased and the license expiration date is shown for each Kaseya 365 subscription.

1. Navigate to the Subscriptions page in KaseyaOne.
2. In the Kaseya 365 Subscription tab, click Add License. You are brought to the Kaseya 365 subscription page in Kaseya Store where you can place an order for more licenses. Refer to Place an order.
   
   

Use this procedure to submit a request to opt-out of auto-renewal for your Kaseya 365 subscription.

1. Navigate to the Subscriptions page in KaseyaOne.
2. In the Kaseya 365 Subscription tab, locate the subscription and click its Opt-out link. An opt-out request is submitted to your subscription's renewals specialist.
   
   

1. Navigate to the Subscriptions page in KaseyaOne.
2. Click the Additional IT Complete Subscriptions tab.
3. Expand a category to review the module subscriptions in that category.
   

License information is displayed as follows:

• The total number of licenses purchased for every module in a category is displayed next to the category name.
  
  
• Within a category, the total number of licenses purchased for each module is displayed next to the respective module name.
  
  
• Within a category, the license expiration date and total number of licenses purchased for each module subscription is displayed next to the respective subscription name.
  
  
  

1. Navigate to the Subscriptions page in KaseyaOne.
2. Click the Additional IT Complete Subscriptions tab.
3. Expand a category and locate the module you wish to add licenses to.
4. Click Add License. You are brought to the corresponding module page in Kaseya Store where you can place an order for more licenses. Refer to Place an order.
   
   

Use this procedure to submit a request to opt-out of auto-renewal for your IT Complete subscription.

1. Navigate to the Subscriptions page in KaseyaOne.
2. In the Additional IT Complete Subscriptions tab, locate the subscription and click its Opt-out link. An opt-out request is submitted to your subscription's renewals specialist.