Log In with KaseyaOne

SECURITY  Master, Superuser, Administrator, Global Administrator

Unified Login (otherwise known as Log In with KaseyaOne) is the process of logging in once to KaseyaOne to automatically gain access to all the IT Complete modules to which you are subscribed. You must set up the integration between KaseyaOne and the module by configuring Enable Log In with KaseyaOne for the module.

Instructions follow on how to configure Unified Login for a module, which you must do from the individual module. The prerequisites to configure Enable Log In with KaseyaOne are:

  • You must be a user with the highest permission level (Master, Superuser, Administrator, or Global Administrator) in KaseyaOne and the module.
  • You must have a user account and log in credentials for both KaseyaOne and the module with the same email address or username.
  • You must be a member of a group in KaseyaOne that provides access to the module you are going to integrate with KaseyaOne. Refer to Manage KaseyaOne Groups.

After you turn on Enable Log In with KaseyaOne between KaseyaOne and the IT Complete module, all users will automatically gain access to the module through Log In with KaseyaOne. In addition, the module is automatically added to KaseyaOne — refer to My Modules and App Launcher.

NOTE  If Log In with KaseyaOne is not working for you, make sure that your email and/or username in the module match the email and username in your KaseyaOne account.

Enable Log In with KaseyaOne from individual modules

Instructions to configure Enable Log In with KaseyaOne from individual modules follow.

Please refer to your module documentation and module release notes for more information.

To enable Log In with KaseyaOne for Autotask, do the following:

  1. Open > Admin > Extensions & Integrations > Kaseya Integrations > KaseyaOne.
  2. On the KaseyaOne page, select Enable Log In with KaseyaOne.
  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.

Unified Login for Autotask is now enabled and users will automatically gain access to Autotask through Log In with KaseyaOne. For more information, refer to KaseyaOne integration for Autotask and Autotask PSA Help.

To enable Log In with KaseyaOne for BMS/Vorex, do the following:

  1. From the BMS home page, navigate to Admin > My Company > Company Settings, then the KaseyaOne tab.

  2. Turn on the Log in with KaseyaOne toggle.
  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  4. After you have successfully logged in to KaseyaOne, you will be redirected back to the BMS portal tab where the Log in with KaseyaOne toggle is enabled and a message appears indicating that the operation was successful.

Unified Login for BMS/Vorex is now enabled and users will automatically gain access to BMS/Vorex through Log In with KaseyaOne. For more information, refer to BMS Auth & Provision | Setting up IT Complete SSO and BMS/Vorex Help.

To enable Log In with KaseyaOne for BullPhish ID, do the following:

  1. Log into BullPhish ID using your credentials in the usual way.
  2. On your Organization's dashboard, click Settings and the Settings page opens with the KaseyaOne tab selected.

  3. In the Unified Login section, turn on the Enable Log In with KaseyaOne toggle.
  4. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the BullPhish ID portal where the Enable Log In with KaseyaOne toggle is enabled and a message appears indicating that Log In with KaseyaOne for your organization has been successfully enabled.

Unified Login for BullPhish ID is now enabled and users will automatically gain access to BullPhish ID through Log In with KaseyaOne. For more information, refer to BullPhish ID Help > Individual User Guides.

To enable Log In with KaseyaOne for ConnectBooster, do the following:

  1. Log into ConnectBooster in the usual way and click Configurations > KaseyaOne on the left navigation menu.

  2. Select the check box next to Log in with KaseyaOne.
  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code to complete enabling Log In with KaseyaOne.

    NOTE   If you are already logged in to KaseyaOne, then you will not be prompted to log in again and your account association will be completed automatically. Wait for the serial redirects to process the load and you will be redirected back to ConnectBooster.

  4. After you have successfully logged in to KaseyaOne, you will be redirected back to ConnectBooster.

Unified Login for ConnectBooster is now enabled and users will automatically gain access to ConnectBooster through Log In with KaseyaOne. For more information, refer to Associate your ConnectBooster and KaseyaOne Accounts and ConnectBooster Help.

To enable Log In with KaseyaOne for Dark Web ID, do the following:

  1. Log into Dark Web ID in the usual way.
  2. Navigate to My Account > Organization Settings> KaseyaOne.
  3. In the Single Sign-Onsection, turn on the Enable Log In with KaseyaOne toggle.

  4. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code to complete enabling Log In with KaseyaOne.

Unified Login on for Dark Web ID is now enabled and users will automatically gain access to Dark Web ID through Log In with KaseyaOne. For more information, refer to for Dark Web ID Integrations and Dark Web ID Help.

NOTE  The following Datto modules do not currently have direct single sign-on (SSO) integration with KaseyaOne but you can access them through the Datto Partner Portal:
- Datto Backup for Microsoft Azure
- Datto BCDR
- Datto Endpoint Backup for PCs
- Datto Endpoint Backup for Servers
- Datto Networking
- Datto Saas Protection
After you enable Unified Login in the Datto Partner Portal, you can access these modules from KaseyaOne by launching SSO to Datto Partner Portal. Once in the portal, you can switch to the module you want to access from there.

To enable Log In with KaseyaOne for Datto Partner Portal, do the following:

  1. Log into the Datto Partner Portal and navigate to Admin > Security Settings.

  2. Go to the Single Sign-on section of the page that opens and click Enable Log In with KaseyaOne.
  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code to complete enabling Log In with KaseyaOne.
  4. KaseyaOne will open and show the Datto Portal in the My Modules list.

Unified Login on for Datto Partner Portal is now enabled and users will automatically gain access to Datto Partner Portal through Log In with KaseyaOne. For more information, refer to Enabling Unified Login with KaseyaOne (DPP), Set up Portal SSO, and Datto Partner Portal Knowledge Base.

To enable Log In with KaseyaOne for Datto EDR, do the following:

  1. Log in to Datto EDR in the usual way.
  2. Navigate to Admin > Settings > KaseyaOne.
  3. In the Unified Login section, turn on the Enable Log In with KaseyaOne toggle.

  4. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code. This registers Datto EDR as a single sign-on(SSO) module in your KaseyaOne instance.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Datto EDR portal.

Unified Login for Datto EDR is now enabled and users will automatically gain access to Datto EDR through Log In with KaseyaOne. For more information, refer to Datto EDR Help.

To enable Log In with KaseyaOne for Datto File Protection, do the following:

  1. Log in to Datto File Protection in the usual way.
  2. Go to the User Menu and select Manage Login with IT Complete.

  3. Turn on the Enable Log In with KaseyaOne toggle to enable the Unified Login feature, and then click Save.

  4. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Datto File Protection portal.

Unified Login for Datto File Protection is now enabled and users will automatically gain access to Datto File Protection through Log In with KaseyaOne. For more information, refer to Datto File Protection Manager Help.

To enable Log In with KaseyaOne for Datto RMM, do the following:

  1. Log in to Datto RMM in the usual way.
  2. Navigate to Setup > Integrations > KaseyaOne.
  3. In the Unified Login section, click Turn On.

  4. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code. This registers Datto RMM as a single sign-on(SSO) module in your KaseyaOne instance.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Datto RMM portal.

Unified Login for Datto RMM is now enabled and users will automatically gain access to Datto RMM through Log In with KaseyaOne. For more information, refer to Datto RMM Help.

To enable Log In with KaseyaOne for Datto Workplace, do the following:

  1. Log in to Datto Workplace in the usual way.
  2. Go to the User Menu and select Manage Login with IT Complete.

  3. Turn on the Enable Log In with KaseyaOne toggle to enable the Unified Login feature, and then click Save.

  4. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Datto Workplace portal.

Unified Login for Datto Workplace is now enabled and users will automatically gain access to Datto Workplace through Log In with KaseyaOne. For more information, refer to Datto Workplace Manager Help.

To enable Log In with KaseyaOne for Graphus, do the following:

  1. Log in to Graphus in the usual way.
  2. Click MSP Administration on the top menu and then click KaseyaOne on the left navigation menu.
  3. In the Unified Login section, turn on the Enable Log In with KaseyaOne toggle.

  4. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Graphus portal.

Unified Login for Graphus is now enabled and users will automatically gain access to Graphus through Log In with KaseyaOne. For more information, refer to Enabling KaseyaOne Unified Login for Graphus and Graphus Knowledge Base.

NOTE  The My Glue and Network Glue modules are add-ons to IT Glue, and you access them from the IT Glue portal. After Unified Login is enabled for the IT Glue portal, each module can be accessed through Log In with KaseyaOne.

To enable Log In with KaseyaOne for IT Glue/My Glue/Network Glue, do the following:

  1. From the IT Glue home page, navigate to Admin > Settings > Authentication.
  2. Turn on the Enable Log In with KaseyaOne toggle in the Single Sign-On section.

  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  4. After you have successfully logged in to KaseyaOne, you will be redirected back to the IT Glue portal.

Unified Login for IT Glue is now enabled and users will automatically gain access to IT Glue through Log In with KaseyaOne. For more information, refer to Setting up single sign-on to IT Glue and IT Glue Knowledge Base.

To enable Log In with KaseyaOne for Kaseya Quote Manager, do the following:

  1. From the left navigation menu, navigate to Settings > KaseyaOne.
  2. In the Unified Login section, turn on the Enable KaseyaOne toggle.

  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  4. After you have successfully logged in to KaseyaOne, you will be redirected back to the Kaseya Quote Manager portal.

Unified Login for Kaseya Quote Manager is now enabled and users will automatically gain access to Kaseya Quote Manager through Log In with KaseyaOne. For more information, refer to KaseyaOne integration for Kaseya Quote Manager and Kaseya Quote Manager Help.

To enable Log In with KaseyaOne for myITprocess, do the following:

  1. From the MyITprocess home page, navigate to Settings> Account Settings and then the Security tab.

  2. Turn on the toggle in the Single Sign-On section.
  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  4. If this is your first time logging in to myITprocess through Log In with KaseyaOne, click Connect when prompted to connect your myITprocess account with your KaseyaOne account.

Unified Login for myITprocess is now enabled and users will automatically gain access to myITprocess through Log In with KaseyaOne. For more information, refer to Log In with KaseyaOne for myITprocess and myITprocess Knowledge Base.


To enable Log In with KaseyaOne for Passly, do the following:

  1. Log into your Passly tenant (for example: https://(companyname).my.passly.com).
  2. Select KaseyaOne.

  3. Turn on the Enable toggle in the KaseyaOne section.

  4. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.

Unified Login for Passly is now enabled and users will automatically gain access to Passly through Log In with KaseyaOne — provided they have already linked their module account to their KaseyaOne account as shown in the following procedure. For more information, refer to Enabling KaseyaOne for Passly and Passly Knowledge Base.

To link your Passly account with KaseyaOne:

  1. Log into your Passly tenant (for example: https://(companyname).my.passly.com).
  2. Click My Account > My Settings on the top navigation menu and then select Associate Account with KaseyaOne.
  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code. When complete, you will be redirected back to Passly.

NOTE  A Powered Services user with Manager permission is required to configure Enable Log In with KaseyaOne.

To enable Log In with KaseyaOne for Powered Services, do the following:

  1. In Powered Services, click the KaseyaOne icon on the application banner.

  2. Turn on the Enable Log In with KaseyaOne toggle to enable Unified Login for Powered Services.

    The following message will be returned if the Powered Services user (with Manager permission) doesn't have a user account in KaseyaOne with the Master role:

Unified Login for Powered Services is now enabled and all users will automatically gain access to Powered Services through Log In with KaseyaOne.


NOTE  All RapidFire modules (Compliance Manager, Cyber Hawk, Network Detective Pro, VulScan), although purchased individually, are accessed from the RapidFire Tools portal. After Unified Login is enabled for the RapidFire Tools portal, each module can be accessed through Log In with KaseyaOne.

  1. Go to the RapidFire Tools portal and click Global Settings on the top menu.

  2. Click IT Complete > Settings on the left navigation menu.

  3. Go to the KaseyaOne tab and turn on the Enable Log In with KaseyaOne toggle.

  4. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the RapidFire portal.

Unified Login for RapidFire is now enabled and all users will automatically gain access to RapidFire Tools through Log In with KaseyaOne. For more information, refer to Rapid Fire Tools Help.

To enable Log In with KaseyaOne for RocketCyber, do the following:

  1. In RocketCyber, click the Provider drop-down menu and select Provider Settings.

  2. Turn on the Allow users to authenticate with KaseyaOne toggle.
  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  4. After you have successfully logged in to KaseyaOne, you will be redirected back to the RocketCyber portal (Provider Settings).

Unified Login for RocketCyber is now enabled and all users will automatically gain access to RocketCyber through Log In with KaseyaOne. For more information, refer to Configure Single-Sign-On with KaseyaOne for RocketCyber and RocketCyber Knowledge Base.

Please refer to your module documentation and module release notes for more information.

To enable Log In with KaseyaOne for Spanning, do the following:

  1. In KaseyaOne, make sure that the Spanning Admin check box (on the Edit User page) is selected.

  2. Log into Spanning Backup for Microsoft 365 as a Global Administrator.
  3. Navigate to Settings > Services, locate the Log in with IT Complete option and turn it on.
  4. Click Link External Organization. Doing this launches the Microsoft 365 login page to prove that the person is a global administrator for that tenant.

  5. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.

Unified Login for Spanning is now enabled and all users will automatically gain access to Spanning through Log In with KaseyaOne. For more information, refer to the following: 

Please refer to your module documentation and module release notes for more information.

To enable Log In with KaseyaOne for UniView, do the following:

  1. Log in to the UniView Portal in the usual way and click the cogwheel icon on the header bar.

  2. Click the Integrations tab, locate the KaseyaOne integration and click Integrate.
  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  4. After you have successfully logged into KaseyaOne, you will be redirected back to the UniView portal.

Unified Login for UniView is now enabled and all users will automatically gain access to UniView through Log In with KaseyaOne. For more information, refer to the UniView Portal Guide.

To enable Log In with KaseyaOne for vPenTest, do the following:

  1. Log in to the vPenTest Portal in the usual way and navigate to Dashboard > Global Options.
  2. Go to the KaseyaOne tab and turn on the Enable Log In with KaseyaOne toggle to enable the feature.

  3. Click Save.

Unified Login for vPenTest is now enabled and all users will automatically gain access to vPenTest through Log In with KaseyaOne. For more information, refer to Vonahi Help.

Please refer to the module documentation for more information.

To enable Log In with KaseyaOne for VSA 10, do the following:

  1. On the VSA X home page, click the Kaseya icon () next to My Account/your profile name in the header bar.
  2. Click the Enable Log In with KaseyaOne button.
  3. The KaseyaOne login page opens prompting you to log in — enter your KaseyaOne credentials and then the verification code.
  4. After you have successfully logged into KaseyaOne, you will be redirected back to the VSA X portal where if you click again, you will no longer see the Enable Unified Login option (indicating that Log In with KaseyaOne has been successfully enabled) — you will see the Disable Unified Login option instead.

Unified Login for VSA 10 is now enabled and all users will automatically gain access to VSA 10 through Log In with KaseyaOne. For more information, refer to VSA 10 Knowledge Base.