Enable Log In with KaseyaOne

SECURITY  Master, Superuser, Administrator, Global Administrator

SECURITY  Certain roles or permissions may be required in the respective modules to enable this feature. The Security Admin role is required to enable this feature in Datto Partner Portal.

Unified Login (otherwise known as Log In with KaseyaOne) is the process of logging in once to KaseyaOne to automatically gain access to all the IT Complete modules to which you are subscribed. You must set up the integration between KaseyaOne and the module by configuring Log In with KaseyaOne for the module.

Instructions follow on how to configure Unified Login for a module, which you must do from the individual module. The prerequisites to configure Log In with KaseyaOne are:

  • You must be a user with the highest permission level (Master, Superuser, Administrator, or Global Administrator) in KaseyaOne and the module.
  • You must have a user account and log in credentials for both KaseyaOne and the module with the same email address or username.
  • You must be a member of a group in KaseyaOne that provides access to the module you are going to integrate with KaseyaOne. Refer to Manage KaseyaOne Groups.

After you turn on or enable Log In with KaseyaOne between KaseyaOne and the IT Complete module, all users will automatically gain access to the module through Log In with KaseyaOne. In addition, the module is automatically added to KaseyaOne — refer to My Modules and App Launcher.

NOTE  If Log In with KaseyaOne is not working for you, make sure that your email and/or username in the module match the email and username in your KaseyaOne account.

Enable Log In with KaseyaOne from individual modules

Instructions to configure Log In with KaseyaOne from individual modules follow.

Please refer to your module documentation and module release notes for more information.

To enable Log In with KaseyaOne for Autotask, do the following:

  1. In Autotask, navigate to > Admin > Extensions & Integrations > Kaseya Integrations > KaseyaOne.

  2. On the KaseyaOne page that opens, select Enable Log In with KaseyaOne.
  3. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.

Unified Login for Autotask is now enabled and users will automatically gain access to Autotask through Log In with KaseyaOne. For more information, refer to KaseyaOne integration for Autotask in the Autotask Help.

To enable Log In with KaseyaOne for BMS/Vorex, do the following:

  1. Log in to BMS in the usual way.
  2. From the home page, navigate to Admin > Integrations > KaseyaOne.

  3. Turn on the Log in with KaseyaOne toggle.
  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the BMS portal tab where the Log in with KaseyaOne toggle is enabled and a message appears indicating that the operation was successful.

Unified Login for BMS/Vorex is now enabled and users will automatically gain access to BMS/Vorex through Log In with KaseyaOne. For more information, refer to KaseyaOne Settings: JIT in the BMS/Vorex Help.

To enable Log In with KaseyaOne for BullPhish ID, do the following:

  1. Log in to BullPhish ID using your credentials in the usual way.
  2. On your Organization's dashboard, click Settings and the Settings page opens with the KaseyaOne tab selected.

  3. In the Unified Login section, turn on the Enable Log In with KaseyaOne toggle.
  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the BullPhish ID portal where the Enable Log In with KaseyaOne toggle is enabled and a message appears indicating that Log In with KaseyaOne for your organization has been successfully enabled.

Unified Login for BullPhish ID is now enabled and users will automatically gain access to BullPhish ID through Log In with KaseyaOne. For more information, refer to Enabling KaseyaOne Unified Login for your BullPhish ID Organization in the BullPhish ID Help.

To enable Log In with KaseyaOne for ConnectBooster, do the following:

  1. Log in to ConnectBooster in the usual way and click Configurations > KaseyaOne on the left navigation menu.

  2. Select the check box next to Log in with KaseyaOne.
  3. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code to complete enabling Log In with KaseyaOne.

    NOTE   If you are already logged in to KaseyaOne, then you will not be prompted to log in again and your account association will be completed automatically. Wait for the serial redirects to process the load and you will be redirected back to ConnectBooster.

  4. After you have successfully logged in to KaseyaOne, you will be redirected back to ConnectBooster.

Unified Login for ConnectBooster is now enabled and users will automatically gain access to ConnectBooster through Log In with KaseyaOne. For more information, refer to Associate your ConnectBooster and KaseyaOne Accounts in the ConnectBooster Help.

To enable Log In with KaseyaOne for Dark Web ID, do the following:

  1. Log in to Dark Web ID in the usual way.
  2. Navigate to My Account > Organization Settings> KaseyaOne.
  3. In the Single Sign-Onsection, turn on the Enable Log In with KaseyaOne toggle.

  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code to complete enabling Log In with KaseyaOne.

Unified Login for Dark Web ID is now enabled and users will automatically gain access to Dark Web ID through Log In with KaseyaOne.

NOTE  The following Datto modules do not currently have direct single sign-on (SSO) integration with KaseyaOne but you can access them through the Datto Partner Portal:
- Datto Backup for Microsoft Azure
- Datto BCDR
- Datto/Unitrends Endpoint Backup for PCs
- Endpoint Backup with Disaster Recovery
- Datto Networking
- Datto Saas Protection
After you enable Unified Login in the Datto Partner Portal, you can access these modules from KaseyaOne by launching SSO to Datto Partner Portal. Once in the portal, you can switch to the module you want to access from there.

IMPORTANT  You must be assigned the Security Admin role to see and access the Security Settings menu. Refer to Assign a Security Admin in the Datto Partner Portal Help system.

To enable Log In with KaseyaOne for Datto Partner Portal, do the following:

  1. Log in to the Datto Partner Portal and navigate to Admin > Security Settings.

  2. Go to the Single Sign-on section of the page that opens and click Enable Log In with KaseyaOne to enable the feature.

  3. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code to complete enabling Log In with KaseyaOne.

Unified Login on for Datto Partner Portal is now enabled, users will automatically gain access to Datto Partner Portal through Log In with KaseyaOne, and Datto Portal will appear in the My Modules list in KaseyaOne.

For more information, refer to KaseyaOne integration with Datto Partner Portal in the Datto Partner Portal Help.

To enable Log In with KaseyaOne for Datto EDR, do the following:

  1. Log in to Datto EDR in the usual way.
  2. Navigate to Admin > Settings > KaseyaOne.
  3. In the Unified Login section, turn on the Enable Log In with KaseyaOne toggle.

  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code. This registers Datto EDR as a single sign-on(SSO) module in your KaseyaOne instance.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Datto EDR portal.

Unified Login for Datto EDR is now enabled and users will automatically gain access to Datto EDR through Log In with KaseyaOne. For more information, refer to Datto EDR Help.

To enable Log In with KaseyaOne for Datto File Protection, do the following:

  1. Log in to Datto File Protection in the usual way.
  2. Go to the User Menu and select Manage Login with IT Complete.

  3. Turn on the Enable Log In with KaseyaOne toggle to enable the Unified Login feature, and then click Save.

  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Datto File Protection portal.

Unified Login for Datto File Protection is now enabled and users will automatically gain access to Datto File Protection through Log In with KaseyaOne. For more information, refer to KaseyaOne Unified Login in the Datto File Protection Manager Help.

To enable Log In with KaseyaOne for Datto RMM, do the following:

  1. Log in to Datto RMM in the usual way.
  2. Navigate to Setup > Integrations > KaseyaOne.
  3. In the Unified Login section, click Turn On.

  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code. This registers Datto RMM as a single sign-on(SSO) module in your KaseyaOne instance.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Datto RMM portal.

Unified Login for Datto RMM is now enabled and users will automatically gain access to Datto RMM through Log In with KaseyaOne. For more information, refer to Unified Login with KaseyaOne in the Datto RMM Help.

To enable Log In with KaseyaOne for Datto Workplace, do the following:

  1. Log in to Datto Workplace in the usual way.
  2. Go to the User Menu and select Manage Login with IT Complete.

  3. Turn on the Enable Log In with KaseyaOne toggle to enable the Unified Login feature, and then click Save.

  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Datto Workplace portal.

Unified Login for Datto Workplace is now enabled and users will automatically gain access to Datto Workplace through Log In with KaseyaOne. For more information, refer to KaseyaOne Unified Login in the Datto Workplace Manager Help.

To enable Log In with KaseyaOne for Graphus, do the following:

  1. Log in to Graphus in the usual way.
  2. Click MSP Administration on the top menu and then click KaseyaOne on the left navigation menu.
  3. In the Unified Login section, turn on the Enable Log In with KaseyaOne toggle.

  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the Graphus portal.

Unified Login for Graphus is now enabled and users will automatically gain access to Graphus through Log In with KaseyaOne. For more information, refer to Enabling KaseyaOne Unified Login for Graphus in the Graphus Help.

NOTE  The My Glue and Network Glue modules are add-ons to IT Glue, and you access them from the IT Glue portal. After Unified Login is enabled for the IT Glue portal, each module can be accessed through Log In with KaseyaOne.

To enable Log In with KaseyaOne for IT Glue/My Glue/Network Glue, do the following:

  1. From the IT Glue home page, navigate to Admin > Settings > Authentication.
  2. Turn on the Enable Log In with KaseyaOne toggle in the Single Sign-On section.

  3. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  4. After you have successfully logged in to KaseyaOne, you will be redirected back to the IT Glue portal.

Unified Login for IT Glue is now enabled and users will automatically gain access to IT Glue through Log In with KaseyaOne. For more information, refer to Setting up single sign-on to IT Glue in the IT Glue Help.

To enable Log In with KaseyaOne for Kaseya Quote Manager, do the following:

  1. From the left navigation menu, navigate to Settings > KaseyaOne.
  2. In the Unified Login section, turn on the Enable KaseyaOne toggle.

  3. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  4. After you have successfully logged in to KaseyaOne, you will be redirected back to the Kaseya Quote Manager portal.

Unified Login for Kaseya Quote Manager is now enabled and users will automatically gain access to Kaseya Quote Manager through Log In with KaseyaOne. For more information, refer to KaseyaOne integration for Kaseya Quote Manager in the Kaseya Quote Manager Help.

To enable Log In with KaseyaOne for myITprocess, do the following:

  1. From the MyITprocess home page, navigate to Settings> Account Settings and then the Security tab.

  2. Turn on the toggle in the Single Sign-On section.
  3. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  4. If this is your first time logging in to myITprocess through Log In with KaseyaOne, click Connect when prompted to connect your myITprocess account with your KaseyaOne account.

Unified Login for myITprocess is now enabled and users will automatically gain access to myITprocess through Log In with KaseyaOne. For more information, refer to Log In with KaseyaOne for myITprocess in the myITprocess Knowledge Base.


To enable Log In with KaseyaOne for Passly, do the following:

  1. Log in to your Passly tenant (for example: https://(companyname).my.passly.com).
  2. Select KaseyaOne.

  3. Turn on the Enable toggle in the KaseyaOne section.

  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.

Unified Login for Passly is now enabled and users will automatically gain access to Passly through Log In with KaseyaOne — provided they have already linked their module account to their KaseyaOne account as shown in the following procedure. For more information, refer to Enabling KaseyaOne for Passly and Passly Knowledge Base.

To link your Passly account with KaseyaOne:

  1. Log in to your Passly tenant (for example: https://(companyname).my.passly.com).
  2. Click My Account > My Settings on the top navigation menu and then select Associate Account with KaseyaOne.
  3. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code. When complete, you will be redirected back to Passly.

NOTE  A Powered Services user with Manager permission is required to configure Enable Log In with KaseyaOne.

To enable Log In with KaseyaOne for Powered Services, do the following:

  1. In Powered Services, click the KaseyaOne icon on the application banner.

  2. Turn on the Enable Log In with KaseyaOne toggle to enable Unified Login for Powered Services.

    The following message will be returned if the Powered Services user (with Manager permission) doesn't have a user account in KaseyaOne with the Master role:

Unified Login for Powered Services is now enabled and all users will automatically gain access to Powered Services through Log In with KaseyaOne.


NOTE  All RapidFire modules (Compliance Manager, Cyber Hawk, Network Detective Pro, VulScan), although purchased individually, are accessed from the RapidFire Tools portal. After Unified Login is enabled for the RapidFire Tools portal, each module can be accessed through Log In with KaseyaOne.

  1. Go to the RapidFire Tools portal and click Global Settings on the top menu.

  2. Click IT Complete > Settings on the left navigation menu.

  3. Go to the KaseyaOne tab and turn on the Enable Log In with KaseyaOne toggle.

  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  5. After you have successfully logged in to KaseyaOne, you will be redirected back to the RapidFire portal.

Unified Login for RapidFire is now enabled and all users will automatically gain access to RapidFire Tools through Log In with KaseyaOne. For more information, refer to Rapid Fire Tools Help.

To enable Log In with KaseyaOne for RocketCyber, do the following:

  1. In RocketCyber, click the Provider drop-down menu and select Provider Settings.

  2. Turn on the Allow users to authenticate with KaseyaOne toggle.
  3. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
  4. After you have successfully logged in to KaseyaOne, you will be redirected back to the RocketCyber portal (Provider Settings).

Unified Login for RocketCyber is now enabled and all users will automatically gain access to RocketCyber through Log In with KaseyaOne. For more information, refer to Configure Single-Sign-On with KaseyaOne in the RocketCyber Help.

To enable Log In with KaseyaOne for SaaS Alerts, do the following:

  1. From the left navigation in SaaS Alerts, navigate to Settings > Users.
  2. Turn on the Allow Users to Login with KaseyaOne toggle.

  3. If you are not already logged in to KaseyaOne, you will be prompted to log in.

Unified Login for SaaS Alerts is now enabled and all users will automatically gain access to SaaS Alerts through Log In with KaseyaOne.

Please refer to your module documentation and module release notes for more information.

IMPORTANT  If you are using Spanning Backup as part of your Kaseya 365 User Express subscription, you do not need to run this procedure. You will access Spanning Backup through UniView Portal. Run this procedure instead: Enable Log In with KaseyaOne for UniView Portal.

NOTE   This procedure requires Google Workspace Global Administrator credentials and KaseyaOne Master role credentials.

To enable Log In with KaseyaOne for Spanning Backup for Google Workspace, do the following:

  1. From the left navigation menu in KaseyaOne, navigate to Admin Settings > Groups.
  2. Add the KaseyaOne users who should have Admin access to the Spanning module to this Spanning system group: Admin Access for Spanning Google Workspace.

    3. For details, refer to Spanning system groups.

  3. Log in to Spanning Backup for Google Workspace as a Global Administrator.
  4. On the Settings > Integrations tab, enable the Login with IT Complete toggle.
    •  indicates the feature is disabled.
    • indicates the feature is enabled.
  5. In the KaseyaOne Integration tile, click Link Organization. You are redirected to the Google Workspace login page.
  6. Log into Google Workspace with your Global Administrator account. You are redirected to the KaseyaOne login page.
  7. On the KaseyaOne login page, enter your KaseyaOne credentials and then the verification code.
  8. You are redirected to Spanning Backup, where you can see that the integration has been added.

Unified Login for Spanning is now enabled, and all users will automatically gain access to Spanning through Log In with KaseyaOne. For more information, refer to the Spanning Backup for Google Workspace online help. 

IMPORTANT  If you are using Spanning Backup as part of your Kaseya 365 User Express subscription, you do not need to run this procedure. You will access Spanning Backup through UniView Portal. Run this procedure instead: Enable Log In with KaseyaOne for UniView Portal.

NOTE   This procedure requires Microsoft 365 Global Administrator credentials and KaseyaOne Master role credentials.

To enable Log In with KaseyaOne for Spanning Backup for Microsoft 365, do the following:

  1. From the left navigation menu in KaseyaOne, navigate to Admin Settings > Groups.
  2. Add the KaseyaOne users who should have Admin access to the Spanning module to this Spanning system group: Admin Access for Spanning Microsoft 365.

    3. For details, refer to Spanning system groups.

  3. Log in to Spanning Backup for Microsoft 365 as a Global Administrator.
  4. On the Settings > Integrations tab, enable the Login with IT Complete toggle.
    •  indicates the feature is disabled.
    • indicates the feature is enabled.
  5. In the KaseyaOne Integration tile, click Link Organization. You are redirected to the Microsoft 365 login page.
  6. Log into Microsoft 365 with your Global Administrator account. You are redirected to the KaseyaOne login page.
  7. On the KaseyaOne login page, enter your KaseyaOne credentials and then the verification code.
  8. You are redirected to Spanning Backup, where you can see that the integration has been added.

Unified Login for Spanning is now enabled, and all users will automatically gain access to Spanning through Log In with KaseyaOne. For more information, refer to the Spanning Backup for Microsoft 365 online help. 

To enable Log In with KaseyaOne for Traverse, do the following:

  1. Log in to the Traverse in the usual way and navigate to Superuser > Global Config > Integration Settings.
  2. Turn on the IT Complete (SSO) toggle.

  3. Click Confirm when prompted for confirmation.

  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.

Unified Login for Traverse is now enabled and all users will automatically gain access to Traverse through Log In with KaseyaOne.

Log In with KaseyaOne is enabled by adding the KaseyaOne integration to the UniView Portal.

NOTE  If you are using Spanning Backup as part of your Kaseya 365 User Express subscription, you will access your Spanning Backup tenants and domains through UniView Portal. Use this procedure to enable single sign-on (SSO) integration with KaseyaOne for Uniview Portal.
After you enable Unified Login in the UniView Portal, you can access Spanning Backup modules from KaseyaOne by launching SSO to UniView Portal. Once in the portal, you can connect to Spanning Backup from the Dashboard > Spanning > Microsoft 365 view or the Dashboard > Spanning > Google Workspace view.

Use these steps to add the KaseyaOne integration:

NOTE  To perform this procedure, you must log in to the UniView Portal as a Superuser and log in to KaseyaOne as a Master role user.

  1. Log in to the UniView Portal as a Superuser.
  2. Click :
  3. Select the Integrations view.
  4. Locate the KaseyaOne integration and click Integrate.

NOTE  If you are using Spanning Backup with a Kaseya 365 User subscription, the KaseyaOne integration may have been enabled automatically. If you do not see the Integrate button, the integration has already been added. Click Show Configuration to view the integration settings.

  1. Log in to the KaseyaOne portal as a Master role user. (If your KaseyaOne account does not have the Master role, you receive an "Access denied" message.)
  • Enter your username and company name. Click Next.
  • Enter your password. Click Log In.
  1. Enter your two-factor authentication (2FA) code, then click Verify. (You can obtain the code from your authenticator app.)
  2. The integration is configured and Login with KaseyaOne is enabled.
  3. To access KaseyaOne, click .
  4. You can see that the UniView module has been added to KaseyaOne. To connect to UniView from KaseyaOne, click the UniView module:
  5. The UniView Portal Dashboard displays.
  6. (Optional) View the Login with KaseyaOne setting on the Integrations tab by clicking Show Configuration:

Unified Login for UniView is now enabled and all users will automatically gain access to UniView through Log In with KaseyaOne. For more information, see Working with your KaseyaOne Integration in the UniView Portal Guide.

To enable Log In with KaseyaOne for vPenTest, do the following:

  1. Log in to the vPenTest Portal in the usual way and navigate to Dashboard > Global Options.
  2. Go to the KaseyaOne tab and turn on the Enable Log In with KaseyaOne toggle to enable the feature.

  3. Click Save.

Unified Login for vPenTest is now enabled and all users will automatically gain access to vPenTest through Log In with KaseyaOne. For more information, refer to Vonahi Help.

To enable Log In with KaseyaOne for VSA 9, do the following:

  1. Log in to VSA 9 in the usual way.
  2. Navigate to System > Server Management > Logon Policy.

  3. Select the Enable Log In with IT Complete check box and then click Update to enable the feature.
  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.

Unified Login for VSA 9 is now enabled and all users will automatically gain access to VSA 9 through Log In with KaseyaOne. For more information, refer to VSA Logon Policy.

To enable Log In with KaseyaOne for VSA 10, do the following:

  1. Log in to VSA 10 in the usual way.
  2. Navigate to Administration > Configuration > Settings on the left navigation menu and select Log In with KaseyaOne.
  3. Click the Enable Log In with KaseyaOne button.
  4. The KaseyaOne login page opens prompting you to log in. Enter your KaseyaOne credentials and then the verification code.
    After you have successfully logged into KaseyaOne, you will be redirected back to the VSA X portal. Click on the application banner and you will no longer see the Enable Unified Login option, you will see the Disable Unified Login option instead.

Unified Login for VSA 10 is now enabled and all users will automatically gain access to VSA 10 through Log In with KaseyaOne. For more information, refer to Unified Login with KaseyaOne in the VSA 10 Help.