KaseyaOne Subscriptions view

NAVIGATION  Left navigation menu > Subscriptions

SECURITY  Master or Billing role

NOTE  Subscriptions on the left navigation menu replaces View Subscriptions which previously brought you to the Active Subscriptions page in Kaseya Store.

The KaseyaOne Subscriptions view shows a consolidated view of all your active subscriptions along with the total license count. There are two tabs in this view:

  • Kaseya 365 Subscription. Shows all your active Kaseya 365 Express and Kaseya 365 Pro subscriptions.

  • Additional IT Complete Subscriptions. Shows all your active standalone IT Complete subscriptions.

From this view, you can view your active subscriptions and add more licenses to your subscriptions.

Kaseya 365

  1. Navigate to Subscriptions > Kaseya 365 Subscription in KaseyaOne.

  2. On the Kaseya 365 Subscription tab that opens, review your Kaseya 365 Express and Kaseya 365 Pro subscriptions:

    NOTE  If you have not purchased or are ineligible to purchase a Kaseya 365 subscription, then you will see the following:

    - Review the information on this page.
    - Click Explore Kaseya 365 to find out more about Kaseya 365 and how request a quote for Kaseya 365.

    • Click on Kaseya 365 Express or Kaseya 365 Pro to expand and review its components.

    • Kaseya 365 Express has 6 components and Kaseya 365 Pro has 7 components as follows:

      - Unified RMM
      - Anti-Virus
      - Ransomware Detection
      - Endpoint Detection and Response
      - Advanced Software Management (3PP)
      - Managed Detection and Response (Kaseya 365 Pro only)
      - Endpoint Backup

    • The total number of licenses purchased and the license expiry date is shown for each Kaseya 365 subscription. The following images show 75 Express and 568 Pro licenses:

    • Expand a component to show its items:

    • Search for a particular component by typing the name into the search bar.

  1. Navigate to Subscriptions > Kaseya 365 Subscription in KaseyaOne.

  2. On the Kaseya 365 Subscription tab that opens, click Add License and you will be brought to the Kaseya 365 subscription page in Kaseya Store where you can place an order for more licenses. Refer to Place an order.

IT Complete

  1. Navigate to Subscriptions > IT Complete Subscriptions in KaseyaOne.

  2. Review the information on the IT Complete Subscriptions page that opens:

    • Click on a module to expand and review its components.

    • The total number of licenses purchased and the license expiry date is shown for each subscription.

    • Search for a particular module by typing the name into the search bar.

  1. Navigate to Subscriptions > IT Complete Subscriptions in KaseyaOne.

  2. On the IT Complete Subscriptions tab that opens, locate the module subscription that you want.

  3. When you locate the module, click on it to expand it and review its line items.

  4. Click Add License next to a line item and you will be brought to the corresponding module page in Kaseya Store where you can place an order for more licenses. Refer to Place an order.