Organization Dashboard

NAVIGATION  Left navigation menu > Organization Dashboard

SECURITY  All users with an active Kaseya 365 subscription

The KaseyaOne Organization Dashboard has two tabs - Security Scorecard and Service Delivery - where you can select an organization and then see specific organization data and pregenerated executive reports for that organization.

Note the following about the Organization Dashboard:

  • Data in the dashboard is currently read-only.

  • Based on the assigned security level, users only see information that they have access to in the Organization Dashboard.

  • Widgets in the dashboard are constantly refreshed so that the information is always current.

  • Dashboard widgets always appear in the user’s dashboard even if there is no data available.

Access the Organization Dashboard

To access the Organization Dashboard:

  1. Navigate to the Organization Dashboard on the left navigation menu in KaseyaOne.

  2. If you are a Kaseya 365 customer (Pro or Express) with an active Kaseya 365 subscription, the dashboard opens as follows for example:

    The following tabs are currently available in the dashboard:

    • Service Delivery. Summarizes and displays Service Delivery (ticketing, network, user, and endpoint) data for your KaseyaOne instance in graphical format. To obtain service delivery data for a specific organization, select it from the drop-down menu.

      Refer to Service Delivery for more information.

    • Security Scorecard. Shows your overall security score as a percent and gives a breakdown of agent status and components deployed. To obtain scorecard data for a specific organization, select it from the drop-down menu.

      Refer to Security Scorecard for more information.

  3. If you are not a Kaseya 365 customer, then the dashboard opens as follows with no data:

Security Scorecard

The Security Scorecard tab shows your overall security score as a percent (the total agent status deployed divided by the total agents available) and gives a breakdown of agent status and components deployed.

The purpose of the Security Scorecard is to track the level of protection provided for a specific organization. It shows how many endpoints out of a total number of endpoints deployed are covered. The overall score is an average of all Agent Statuses in the list.

Service Delivery

The Service Delivery tab summarizes and displays Service Delivery (ticketing, network, user, and endpoint) data for your KaseyaOne instance in graphical format, presenting it in a combination of easy to-read report formats (charts, gauges, and tables).

Service Delivery reports are currently available for the following: