Migrating from Backupify to Datto SaaS Protection
If you've purchased Kaseya 365 User and had been using Backupify, you will be migrated from Backupify to Datto SaaS Protection. Your subscription's Professional Services project manager will work with your organization's designated Implementation Contact to perform this migration. All existing Backupify data will be migrated to your new Datto SaaS Protection module.
NOTE Your implementation contact may need to provide the Backupify Customer ID to the subscription's project manager during the migration. This Customer ID displays in the Backupify UI on the Overview page. For details, see Finding your Backupify customer ID below.
New to Datto Partner Portal?
If you have not already been using Datto Partner Portal, your organization's designated implementation contact will receive a Welcome to Datto Partner Portal email:
Your Datto Partner Portal account can be activated from your subscription's Kaseya 365 Setup Guide page by clicking Activate under Step 1 or from the welcome email by clicking Finish configuring your account. This activation must be performed by your implementation contact. For detailed activation steps, see this Datto SaaS Protection article: Kaseya 365 User: Getting started with Datto SaaS Protection.
Finding your Backupify customer ID
During the migration, your implementation contact may need to provide your Backupify customer ID to the subscription's project manager.
To find your customer ID:
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Log in to Backupify as an administrator. The Overview page displays.
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On the Overview page, your Backupify customer ID displays in the Account tile as shown here:
